From Afzal Kadar

With over 23 years of diverse experience, I am the Founder and Director of Daxton IT Services & Solutions PVT LTD. My journey has been one of growth and transformation, turning a vision into a reality by building a company focused on empowering businesses through innovative IT solutions. Having worked across industries like Banking & Finance, Telecom, and Entertainment, I’ve gained extensive knowledge and expertise that has shaped my approach as an entrepreneur.

As the Founder and Director of DITSS, I am committed to guiding the company toward sustainable growth while upholding values of excellence and client satisfaction. My role involves managing every aspect of the business—leading a dedicated team, nurturing client relationships, and navigating the ever-evolving IT landscape. True leadership, I’ve learned, goes beyond technical skills. It’s about fostering an environment where people can thrive, ideas flourish, and solutions make a lasting impact.

The Vision

At DITSS, my primary focus is on fostering a collaborative and innovative workspace where creativity drives progress. I aim to build a legacy of forward-thinking solutions, ensuring that the company not only adapts but thrives in a constantly changing digital world. Through strategic leadership, client engagement, and a deep understanding of technology, I guide DITSS to deliver impactful results that drive real business success. My story is one of a Founder who not only leads with experience but also embraces the future with confidence. Follow your heart, always!

A Journey of Innovation and Leadership My path has been filled with learning and adaptation. From starting my career as a Junior Developer to becoming a trusted director of my own company, every milestone has been built on the foundation of perseverance, vision, and the belief in continuous improvement. At every stage, I’ve embraced the challenge of evolving alongside industry advancements and client needs, ensuring that DITSS stays ahead in delivering exceptional IT services. The journey has been one of transformation—from managing complex projects to leading a team of passionate professionals who share the same commitment to excellence.

Founder’s Profile

Daxton IT Services & Solutions PVT LTD, Pune

Founder Director

As the Founder Director of Daxton IT Services & Solutions PVT LTD, I oversee the strategic vision, governance, and operational excellence of the organization. Established with a mission to deliver innovative IT services and solutions, Daxton embodies a culture of excellence, customer-centricity, and technological innovation.

I lead the organization in its growth journey by combining entrepreneurial foresight with a commitment to driving long-term value for stakeholders, clients, and employees. My role bridges strategic leadership with hands-on operational management, ensuring that Daxton maintains its competitive edge in the ever-evolving IT landscape.

Roles & Responsibilities

Strategic Leadership

Establish the company's vision, mission, and long-term objectives, aligning them with market demands and emerging technologies
Develop and implement strategic business plans, ensuring sustainable growth and scalability
Identify new business opportunities, markets, and technological advancements to maintain a competitive edge

Governance and Compliance

Ensure adherence to all regulatory and legal requirements as per the Companies Act and other applicable laws
Set and monitor performance benchmarks for teams, ensuring alignment with organizational goals
Conduct regular board meetings and ensure proper documentation of all key decisions

Operational Oversight

Oversee daily business operations to ensure seamless delivery of IT services and solutions
Uphold ethical practices and maintain transparency in corporate governance
Manage financial performance, including budgeting, forecasting, and resource allocation

Team Building and Leadership

Recruit, mentor, and inspire a high-performing team that aligns with the company's values and goals
Foster a culture of innovation, collaboration, and continuous improvement
Provide leadership and direction to department heads, ensuring cross-functional alignment

Client and Stakeholder Engagement

Build and nurture relationships with clients, partners, and stakeholders to strengthen business partnerships
Represent Daxton IT Services & Solutions at industry forums, conferences, and events
Drive customer satisfaction by ensuring the delivery of high-quality, value-driven solutions

Innovation and Growth

Champion the adoption of cutting-edge technologies to enhance service offerings
Lead the development of new products, services, and business models tailored to market needs
Identify and mitigate risks while capitalizing on growth opportunities in a dynamic IT environment

As Founder Director, my role is pivotal in shaping Daxton IT Services & Solutions into a trusted and forward-thinking IT partner for businesses worldwide. Through a combination of visionary leadership and operational excellence, I strive to achieve our mission of empowering businesses with reliable and innovative IT solutions.

Jan 2022 to Dec 24

Spiceworks Ziff Davis, Pune (Apr 24 - Dec 24)

Principal Tech Data Analyst - Product & Engineering

Coordinate with Business & stakeholders for requirement gathering.
Create a process flow of the requirement and hand it over to Engineering
Conduct qualitative and quantitative research and use mixed-method approaches to data analysis
Monitor Database & carry out Database hygiene/enrichment activities
Analyze and synthesize research findings into key insights for stakeholders
Assist in the design, implementation, and enforcement of data infrastructure, security and system policies
Active participation in all kind of Database related activities

Spiceworks Ziff Davis, Pune (Aug 22 - March 24)

Senior Data Analyst - Product & Engineering

Coordinate data collection with external partners and internally manage datasets.
Create, restructure, and manage large datasets, files, and systems
Conduct qualitative and quantitative research and use mixed-method approaches to data analysis
Analyze and synthesize research findings into key insights for stakeholders
Assist in the design, implementation, and enforcement of data infrastructure, security and system policies
Analyze Database and to tune in Data Cleasing with different Use Case

Ziff Davis Performance Marketing, Pune (Jan 22-Jul 22)

Associate Director - Data Function

Responsible to automate manual task with the help of technologies like VBA Macro, SQL & .NET/PHP.
Identify the scope of automation by understanding the process
Develop and Execut Data Warehouse Project
Development of Tools using SQL Server & Dot.Net
Data Management, Mining and building intelligence

Jul 2019 to Jan 2022

Conneqt Business Solutions Limited, Pune

Deputy Manager - Central Operational Excellence

Responsible to automate manual task with the help of technologies like VBA Macro, SQL & .NET/PHP.
Identify the scope of automation by understanding the process
Developed and Executed Data Warehouse Project
Development of Tools using SQL Server & Dot.Net
Plan and execute automation for the identified projects
Use Six Sigma Methodology for Improvements and lead lean Six Sigma Projects

Dec 2017 to Jun 2019

SOLE PROPRIETOR (Freelancer)

Aura Prudence

Aura Prudence was started in the year 2013 with an intention of Online Business related to web solutions. This is a freenlacing firm. With the overwhelming customer responses we extended our services to Website Development, Designing, Hosting Domain Registration.This was further developed as a Business Solution Provider. We started helping our customers to minimize or eliminate their manual efforts by automating their tasks and getting them everything on single click. This resulted in starting a new Sector of Web & Business Solutions.
Below are few website:

May 2014 to Nov 2017

Manager MIS

Tech Mahindra LTD

Managing MIS team of 20 across 5 different Process
Workload Calcuation
Staffing Requirement
Managing Data analytics projects, & ensuring their sucess by functioning as a pivot among , business need, customer need, regulation, product management & data management
Develop automated dashboards and reports analytics capabilities to drive business & incremental revenue.
Establish and define the specifications for reports
Provide strategic direction to Data Anlytics Department

Mar 2014 to May 2017

Contract Management

Tech Mahindra LTD

Managing Contracts between Tech Mahindra LTD and its clients. Handled Six African Countries.

Maintaining Contract Obligation
Conducting Contract Audits for Obligation
Working on Contract Amendments
Co-ordinate with Legal Team for Advice
Working on new Clauses in the Contract & mapping it with Legal Clauses
Conducting ISO Audits

Jul 2013 – March 2014

Project Manager

Tech Mahindra LTD

Responsible for ensuring the safe delivery of all projects and in accordance the company policy & procedures and adhering to all statutory and regulatory legislation.

Working closely with clients to understand their needs
Managing the day-to-day operational aspects of the project
Producing timing, costing and scoping documentation
Establishing the overall success criteria for a project, including; time, cost, technical and performance parameters
Writing progress reports & presenting them to directors
Developing and reviewing study protocols
Monitoring and managing all contractors, consultants and third-party suppliers within each project
Six Sigma projects across process and locations

Jul 2013 – March 2014

IT Management

Tech Mahindra LTD

Managing a development team of 20 people across different location
Mentoring the team in Designing & Development of applications
Delivery management for different clients across geography
Projects Developed in Dot Net and SQL Database.
Accurately identifying client key requirements
Maintaining and completing Project Key Performance Indicators
Provide CAPEX & OPEX to the clients
Setting up Development & Production Environment

Aug 2011 to Jul 2013

Assistant Manager MIS & Developement

Tech Mahindra LTD

Nov 2009 to Sep 2011

Lead Quality Specialist

Tech Mahindra LTD

Nov 2007 to Oct 2009

Quality Analyst

Tech Mahindra LTD

Jan 2007 to Oct 2007

Sr. Customer Support

Tech Mahindra LTD

Aug 2005 to Jan 2007

Customer Care Executive

EXL Services, Pune

Processing day to day transactions using client given applications by providing first time resolution to the end customers. Training new employees on product knowledge.

Mar 2004 to Feb 2005

Team Manager

EXL Services

Driving completion of sales targets and preparing sales & stock reports

Jan 2001 to Dec 2002

Developer

Miracle Web Designing & Software Development , Satara

Development of HTML based websites, logo designing

Certifications

2010

Six Sigma Green Belt

Asian Institute of Quality Management, Pune

I am a Six Sigma Green Belt certified Resource from AIQM, Pune.

2001

Diploma in Web Designing & Software Development

Boston's Institute, Satara

After I completed my Graduation, I enrolled for Diploma in Web Designing and Software Development. The course covered C & Java Languages, Oracle, HTML/DHTML, Photoshop, Flash.

Education

1997-2000

Bachelor of Science - Chemistry

Shivaji University

I completed my graduation in the year 2000 through Shivaji University, Yashwantrao Chavan Institute of Science college with agreegate First Class and distinction in the Last Year.

90%

Requirement Analysis

80%

Tech Mahindra LTD

2007

Unique Creation Award

Tech Mahindra LTD

Projects

Carried out Dynamic Projects

Title Function Mapping Automation

2022-2023

Role - Principal Tech Data Analyst

Spiceworks Ziff Davis

Problem Statment

The received data had a huge disconnect between Job Title & Job Functions and this process was 80% Manual. This resulted in less and incorrect data extraction leading to rejection in Leads.

Tools Used

Snowflake, Excel, Matillion, ChatGPT

Solution

Came with a solution with respect to Technical Process of Automating the Title-Function Mapping. A new algorithm was introduced with Keywords - Function Mapping.

Discovered 26k new keywords
Mapped these keywords to a function by using ChatGPT
Split Titles as per Keywords to check function combination
Use ML to arrive functions with closed match
Arrive the Final Function using Priority & Most Repeated Function Logic
25M non-usable data was made available for Extractions

Impact

Error % reduced by by 75%.
Data Extraction was increased by 24%.
Leads Conversion increased by 4%.

Critical Problem Solving - With Analytics

2022-2023

Role - Senior Data Analyst

Spiceworks Ziff Davis

Problem Statment

Business team was getting less data while extracting Lead Contacts from Database.

Tools Used

Power BI, Tableau, Sisense - Business Intelligence Tools

Analysis & Root Cause

With the use of BI tools, dashboards at each toll gates were created for analysis. For Root Cause Fish Bone was used.

Too many extractions where noticed with different specifications
These issues result in data locking
Contacts for one Campaign were consumed in another Compaigns; resulting in shortfall for that particular Campaign
Data garbage was one of the reason

Impact

Data Extraction was increased by 15% post fixes.

Garbage/Junks in Database

2022-2022

Associate Director

Ziff Davis Performance Marketing

An analysis leading to Garbage/Junks in the database was highlight to P&E. Liked duplicate contacts, accounts special characters in main fields.
After cleansing the database, there was an accuracy of 20%. This fix saved Business Team's time of cleansing by 16% .

Enterprise Data Warehouse

2019-2020

Role - Project Manager

Conneqt Business Solutions LTD

Enterprise Data Warehouse is a Project where the Database across all Processes is been centralized using SSIS Packages to Process the ETL Layer and create Data Visualization or Analytics in Power BI. In Power BI the predictive analytics is done and improve the process even before the error occurs

Work with Business users to gather requirements
Act as technical lead to assess client’s current state environment and offer estimates and recommendations for a full data warehouse implementation, including detailed project plans, staffing plans and release plans
Manage both client and internal project teams on long term implementation projects
Provide Data Warehouse and Business Intelligence subject matter expertise and leadership
Transform Business requirements into functional Data Warehouse design requirements, including the data warehouse data model
Work with Development teams in ETL
Consult with key individuals across multiple projects regarding the usage and application of Business Intelligence and Data Warehousing architectural standards and processes, including Data Governance processes
Oversee the Design and Develop of logical and physical data models to meet approved business requirements
Evaluate, recommend and implement Business Intelligence Tools to meet technical and business requirements
Liaise with different teams within and outside organization to arrive results

Detaxed Online

2019-2020

Role - Project Manager & Developer

Detaxed Online

Detaxed.Online is an online website to file the tax online. This website was developed using PHP, Codeigniter & MYSQL. Users can upload documents related to Tax Proofs. Admin can view and process the Tax as per the Plan selection. Once the Tax is been processed, the user can download the Summary Return.

Aura Application - Quality Auditing & Monitoring Web Application

Aura Application is a web tool that was developed in Dot Net & SQL Server for transaction quality & to automate Quality Reporting using Dundas Charting Tool. This application provides completed end to end Transaction Quality Process that also includes automation of Training Need Analysis & Feedback Mechanism.

2011-2015

Role - Project Manager

Tech Mahindra LTD

What was the usual situation on ground?

20% of a QA’s time is spent on reporting for his/her processe...lesser audit coverage !!!
Manual intervention for excel based quality reports with high probability of error...leads to rework!!!
Delayed and inaccurate report...leads to rework!!!

What difference has Aura made to Tech Mahindra LTD?

Over a period of time, reduced the QA reporting effort by 60%......Increased QA productivity by 10-15%
Almost ZERO errors in Quality Reports……Negligible rework effort and enhanced RFT!!
95% and plus On-Time and accurate reporting…...Effective reporting and decision making!!
Anytime Online role based access to QA data……Enhanced transparency and QA acceptance!!

Why AURA

Economies of scale…..Enhanced QA productivity
Enhanced coordination amongst geographically spread out Operate, Quality and Training function
Unified QA practice for all the in-scope processes across the continent
Centralized and Online QA data for any time access to facilitate needs based analysis
AURA is published on internet hence can be accessed from anywhere.
Aura is hosted in demilitarized zone with SSL hence 100% Secured.

First Year Cost Saving (Annualized)

The total annualized cost savings for this project was 109.2 Lakhs INR.